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Knowledge base
General Questions
Storefront management
6
Setting up time
Closing the store
Making the site more friendly for search engines
Changing the Image Size On the Storefront
Disabling Access to the Store for Customers From Certain IP Addresses
See all 6 articles
Translation
2
How to translate Merchium
Translating fields of the Contact Us form
Troubleshooting
3
Incorrect Thumbnails Are Displayed on the Storefront
Content From the WYSIWYG Editor Is Not Displayed Properly On the Storefront
The changes in a template/CSS are not displayed
Embed Your Storefront
3
Embed Merchium into Facebook Page
Embed Merchium into WordPress
Embed Merchium into a custom website
Custom Domains
1
HTTPS on Custom Domain
Switch to Merchium from other platforms
1
Migrate with Cart2Cart
Catalog
Categories
2
Sorting Products by Position
Displaying Same Product under Several Categories
Import/Export
6
Product Import
Imported Fields Format
Example of Product Import
Product Export
Exporting Product Data to Google Merchant Center
See all 6 articles
Product features
4
Adding the Manufacturer Product Feature
Product features
Feature Comparison
Setting up the Buy in advance feature
Product filters
2
Adding a product filter
Filter products by free shipping
Product options
5
Adding Images to Product Option Combinations
Exceptions/Forbidden Combinations
Global Product Options
Product Options
Specific settings of some option types
Promotions
10
Setting up a promotion
Discount on Order If Order Subtotal Exceeds Certain Value
Discount on Order if Total Number of Products Exceeds Certain Value
Creating a discount coupon
Automatic discount coupons for customers
See all 10 articles
Various
8
Downloadable Products
Wholesale Prices
Setting up a minimum order quantity for a product
Setting up a maximum order quantity for a product
Featured Products
See all 8 articles
Shipping/taxes
Locations
2
Setting up a country location
Setting up a location
Manual shipping methods
10
Setting up a manual shipping method
Setting up a free shipping method
Making Shipping Cost Depend on the Product Amount
Shipping cost dependent on order total
Shipping cost dependent on order total and weight
See all 10 articles
Realtime shipping methods
10
Setting up Merchium with USPS
Setting up Merchium with UPS
Setting up Merchium with FedEx
Setting up Merchium with DHL
Setting up Merchium with Canada Post
See all 10 articles
Shipping settings
1
Disabling shipping in the storefront
Taxes
2
Setting up a tax
Exempting from taxes
Troubleshooting
3
Error when clicking on the Test button
Getting incorrect shipping cost
No shipping options displayed
Users
Administrators
2
Create a new administrator user group
The administrator cannot log in to the panel
Customers
4
New user group for customers
Changing profile fields
Forcing a customer to log in/register at checkout
A customer does not see the prices for his/her user group
Suppliers
1
Setting up the Suppliers functionality
Payment Methods
Setting up payment methods
8
PayPal
PayPal Express
Amazon Checkout
WorldPay
eWAY
See all 8 articles
Add-ons
Age verification
1
Setting up the Age verification add-on
Access restrictions
2
Disabling access to the store for customers from some country
Restricting access to your panel using the Access restrictions add-on
Anti Fraud
2
Setting up the Anti Fraud add-on
Where to get Maxmind license key
Attachments
1
Attaching files for products
Banners management
2
Adding a logo or banner
Text banner
Bestsellers & on sale products
2
Displaying bestsellers on the Homepage
Products selected for the Bestsellers list
Buy together
1
Setting up the Buy together add-on
Catalog Mode
1
Setting up the Catalog Mode add-on
Comments and reviews
4
Enabling the Comments and reviews add-on
Post approval
Enabling Reviews for all products at once
Creating and editing testimonials
Customers also bought
1
Displaying the Also bought products
eBay synchronization
1
eBay synchronization add-on
Form builder
1
How to create a custom form
Gift certificates
3
Setting up the Gift certificates add-on
Creating a gift certificate in the administration panel
How to change the logo in a gift certificate
Google Analytics
1
Setting up the Google Analytics add-on
Google Sitemap
1
Setting up the Google Sitemap add-on
HiDPI displays support
1
HiDPI displays support add-on description
Social Login
1
The Social Login add-on Settings
Image Zoom
1
Setting the Image Zoom add-on
JanRain
1
Setting Up The JanRain add-on
MYOB
1
How to use the MYOB add-on
Order barcode
1
Displaying the barcode on invoices
Polls
1
Creating a poll
Price list
1
Setting up the Price list add-on
QuickBooks
1
How to use the Quickbooks add-on
Required products
1
Setting up the Required products add-on
Reward points
8
Setting up the Reward points add-on
Adding reward points to an account manually
Adding reward points for an order automatically
Adding reward points for a category automatically
Adding reward points for a product automatically
See all 8 articles
RMA
2
Setting up the RMA add-on
Allowing to return products
RSS Feed
1
Setting Up The RSS Feed Add-on
SEO
3
SEO add-on functionality
Format of SEO names
Numbers are added to SEO names
Searchanise
1
Setting Up The Searchanise add-on
SMS notifications
2
Setting up the SMS notifications add-on
SMS notifications are not sent
Store locator
1
Adding the Store locator block
Suppliers
1
Setting up the Suppliers add-on
Tags
2
Adding tag cloud
Allow customers to add tags
Twigmo
1
Setting Up The Twigmo Add-on
Watermarks
1
Setting Up the Watermarks add-on
Look and Feel (Design)
Breadcrumbs
1
Hiding Breadcrumbs
Blocks
9
Displaying different banners for different category pages
Adding a new block in the storefront
Bestsellers on the Home page
Hiding blocks on the login and profile pages
How to change the block position
See all 9 articles
Changing store attributes
5
Page Title
Changing the Company Logo
Changing the Company Name
Editing Meta Tags
Changing the style of elements in the storefront
Menus
2
Adding a new menu in storefront
Creating a menu block
Tabs
1
New tab for the product details page
Thumbnails
1
Thumbnail settings
Orders
Order management
7
Setting up an order status
Initial Order ID
Administrator does not get order notifications e-mails
Allowing a customer to pay an order once again
Order import
See all 7 articles
Community forums
Showing recent updates
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Merchium Forums
News & Announcements
2
Switch to Merchium and Get an Expense Compensation
Posted by
Vladimir+kmolchanov
,
over 5 years ago
Last Reply
by Alexey Maisuradze
over 1 year ago
Merchium Is Live!
Posted by
Vladimir+kmolchanov
,
about 6 years ago
Last Reply
by tbotelho
over 5 years ago
General Discussion
62
Forums Rules
Posted by
Vladimir+kmolchanov
,
about 6 years ago
Last Reply
by Vladimir+kmolchanov
about 6 years ago
What is Merchium?
Posted by
Alexey Vinokurov
,
almost 7 years ago
Last Reply
by Alexey Vinokurov
almost 7 years ago
Subscription Payments
Posted by
astelix95
,
about 1 year ago
Last Reply
by Alexey Maisuradze
about 1 year ago
See all 62 topics
Report a problem
59
How to Write an Issue Report?
Posted by
Vladimir+kmolchanov
,
about 6 years ago
Last Reply
by Vladimir+kmolchanov
about 6 years ago
Disconnect domain
Posted by
astelix95
,
11 months ago
Last Reply
by astelix95
11 months ago
Embedding merchium site to facebook
Posted by
astelix95
,
about 1 year ago
Last Reply
by Alexey Maisuradze
about 1 year ago
See all 59 topics
Suggest a Feature
24
How to Write a Feature Request
Posted by
Vladimir+kmolchanov
,
about 6 years ago
Last Reply
by Vladimir+kmolchanov
about 6 years ago
How to import data from previous cs installs
Posted by
sales Sa
,
over 5 years ago
Last Reply
by ducviettrinh.hr
over 1 year ago
Updates
Posted by
vic
,
over 1 year ago
Last Reply
by Alexey Maisuradze
over 1 year ago
See all 24 topics
Developers' Corner
12
News
Posted by
Vladimir+kmolchanov
,
almost 6 years ago
Last Reply
by Vladimir+kmolchanov
almost 6 years ago
Docs Improvement
Posted by
Vladimir+kmolchanov
,
almost 6 years ago
Last Reply
by Vladimir+kmolchanov
almost 6 years ago
Add Plug payulatam
Posted by
info
,
almost 5 years ago
Last Reply
by Mariya Vechkanova
almost 5 years ago
See all 12 topics