- In the administration panel, go to Products > Products.
- Click on the link of the desired product.
- Open the Add-ons tab.
- Select the Returnable option under the RMA section.
- Enter the desired number of days for which a customer will be able to return a product into the Return period (days) input field.
- Click the Save button.
NOTE: A customer will be able to send a return request on the order details page by clicking on the Request the replacement or a refund link.
NOTE: Customers will be able to send a return request only if the order has a status for which the Allow return registration option is enabled on the Order statuses page in the administration panel.
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Allowing to return products
Modified on: Mon, Apr 7, 2014 at 12:46 AM
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