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Why have removed the link to the forum of support from the top menu of the main site merchium?

 Hello,

Why have removed the link to the forum of support from the top menu of the main site merchium?
Very long searched for a link in the footer.
And if visitors to the site the first time?

Thank you.

Dear Katrin,


Thank you for the message.

I have forwarded this information to Merchium architects for their review.

Thank you for your help.

Thank you for patience.


Our developers informed us that adding a link to the upper menu is not planned, because it is present in the footer of the site.


Thank you.

Hello.

Yes, I see that now there is a column of links in the footer:

Support
Support portal
Knowledge base
Community forums
Suggest a feature
Report a problem

Thank you, it certainly has your marketing.

I looked where the links to support sites - shopify.com, ecwid.com and others, before sending the question.
In the top menu ....

 

Hi, Katrin!


Thank you for the provided information. We've sent it to our product development team. Most possibly, the position of the Support block will be changed in the future. We appreciate your concern.


Thank you.

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