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Sorry, service is temporarily unavailable. on view cart in backend

/admin/?dispatch=cart.cart_list


when try to look at  abandoned  live carts get this page



Sorry, service is temporarily unavailable.



Database (error)
Error: Unknown column 'order_id' in 'field list' <b>(1054)</b>
Query: SELECT SUM(amount) as count, SUM(amount) as sum, SUM(amount * price) as total, ip_address, order_id FROM cscart_user_session_products WHERE user_id = 3572721484 AND company_id = 1 AND item_type IN ('P', 'C', 'G') AND type = 'C' GROUP BY cscart_user_session_products.user_id, cscart_user_session_products.company_id


admin.php (fn_dispatch): 28
app/functions/fn.control.php (fn_run_controller): 451
app/functions/fn.control.php (include): 680
app/controllers/backend/cart.php (db_get_row): 88
app/functions/fn.database.php (call_user_func_array): 54
app/Tygh/Database.php (getRow): 188
app/Tygh/Database.php (query): 359

08/26/2015, 21:23Database (error)
Error: Unknown column 'order_id' in 'field list' <b>(1054)</b>
Query: SELECT SUM(amount) as count, SUM(amount) as sum, SUM(amount * price) as total, ip_address, order_id FROM cscart_user_session_products WHERE user_id = 3572721484 AND company_id = 1 AND item_type IN ('P', 'C', 'G') AND type = 'C' GROUP BY cscart_user_session_products.user_id, cscart_user_session_products.company_id

also alot of failed login attempts 


no  paid orders coming since 24  hours



Hello!

We are sorry to hear that you experience this problem. As we can see, Merchium account registered on your e-mail address is suspended at the moment. Do you wish to reactivate your current plan so we could check the problem with the store?

If the problem occurs in a different store, please contact us using e-mail address of the account where this store is registered at.

We will do our best to resolve the problem as soon as possible.

Thank you.

 

@simcardunlock


We are glad to inform you that the issue is resolved.


Please contact us again if we can help in any way.


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